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Q: Are you a factory or a trading company?
A: We are a factory with 17 years of experience, specializing in wetsuits, kids swim vests, life jackets, rash guards, and children’s swimwear. We offer OEM/ODM services.
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Q: Why is your price higher than other suppliers?
A: Pricing varies by product. Even for the same item, different fabrics and manufacturing processes can cause price differences. As a supplier, we are committed to delivering the highest quality pre-sales and after-sales service.
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Q: What is your sample policy?
A: Existing samples are free of charge, with freight collect. Custom sample fees are refundable upon bulk order confirmation. Sample production takes 3–10 days.
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Q: Can I add my brand logo?
A: Yes! We support heat transfer, silk screen printing, silicone printing, embroidery, etc. Simply provide a vector AI format logo file.
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Q: Do you have a design team?
A: Yes, our design team can create products tailored to your specifications.
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Q: What is the production lead time?
A: Typically 35–50 days after deposit receipt and final confirmation of all details.
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Q: How do you ensure product quality?
A: We have a dedicated QA&QC department. All products undergo 100% full inspection before packaging. You may also send your own inspectors or hire a third party for pre-shipment checks.
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Q: What shipping methods do you offer?
A: We provide flexible logistics solutions, including batch shipments to multiple countries as needed.
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Q: Do you support product customization?
A: Yes, we offer full customization services for colors, logos, sizes, packaging, and more to meet your unique requirements.
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Q: Can you provide discounts?
A: Absolutely. Our policy offers preferential pricing for large orders. We’ll provide the most competitive quote based on your order volume.