1.Are you a trade company or a manufacturer?
We are an ISO, INTERTEK, BV,TUV, BSCI,CE, approved manufacturer specialized in wetsuit, yoga pants,UPF50+ rash guard, life jacket and sprots support Products. OEM & ODM service are available.
2.What is your MOQ?
A: Mix 4-5 Size in 300pcs. Please contact us for more details.
3.What is your delivery date?
A: The delivery date is about 25-30 days after receipt of payment.
4.What is your payment terms?
A: 30% deposit in advance and 70% balance before shipment.
5.Can you send free samples?
A: Yes, free samples are available; you just need to pay the express fee. You can provide your a/c like DHL, or you can call your courier to pick up from our office.
6:Where is your factory?
A: We are located in Guangdong province, Dongguan City.
7: Can we customize the packaging and own brand?
A: Definitely yes, welcome customers' customization,we have super professional R&D team to help you.
8: Can we customize our size?
A:Yes, our technical department will help you redesign and adjust the size to meet your needs.
9: Can you offer quality compensation?
A: Any problems of quality, the compensation would be offered as per proof.
10: What kind of couriers service can you provide?
A:Express service (DHL, UPS, FedEx, TNT) Sea freight service Air freight service Rail freight service.
11.What is your warranty guarantee?
A: Warranty commitment within 1 years from after loading containers.
12.How do you control the productâs quality?
A:We have QA&QC department and all the products will be 100% checked before pack. And you can send your QC Team or ask the 3rd party to inspect the products before we ship.
13:What advantages of your factory compared to other supplier?
A: More than 15 years professional experience, 150-180 workers, 5 production lines, 24 hours service online, 20+ materials cooperated supplies with competitive price.
14:Can I get discounts?
A : Yes, for big order and frequent customers, we'll give reasonable discounts.
15.Can i get a sample before mass production?
A : Of course! The normal produce progress is that we will make the pre-production sample for your quality evaluation. The mass production will be started after we get your confirmation on this sample.
16: Is the sample charge can be refundable?
A : Yes, normally the sample charge can be refundable when you confirm the mass production.
17.How to get a sample?
A: Contact our sales directly, and tell them the item No. and size, the PI will send to you for confirmation. If need custom sample, please send your design or pattern to our sales and ask for PI, the sample fee can be refuned after the mass production.
18.Can we make a small order?
A:Yes, we can accept small order, but there won't have any discount.
19.what''s your main market?
A: American is our main market, it covers 50%, followed by 20% in Europe, 30% in Japan and South Korea.
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